To help potential clients, we have put together answers to some of our most frequently asked questions.
What does it cost to hire you?
We have no price list, because all of our customers and their projects are unique, but rather we listen carefully to what potential clients require and put together a indivudual proposal based on their needs. The best way to get a quote or more information is to send us an email outlining your requirements. We can then line up a time to talk in more detail. If you have an idea of a budget you want to spend, please let us know.
It’s also important to remember that you are not simply hiring us to ‘design something for you’, we rather listen to your needs to build a relationship to help your business grow and maximize your profits.
What exactly will I receive?
This depends on your needs, however in terms of deliverables this could include logo files, stationery, styleguides, website files, social media banners, color & material consulting and many more. We will personally support you all throughout the project, and after too.
How long will the project take?
This depends on the exact needs of a project but a “usual” brand identity project takes about 2-3 weeks. This can be done quicker if necessary, but we generally recommend at least two weeks for most projects, to ensure that the appropriate research and creative output is the best it can be.
How does a design process look like?
The design process is always a bit different depending on the projects & clients needs, but in short our process is similar to this:
- Listen to the client & define design brief
- Proposal
- 50% deposit
- Research
- Conceptualising
- Rendering
- Presentation
- Revisions
- Final 50%
- Handover
- Support
You can find the process of our BRAND IDENTITY STARTER PACK here.
I work in a different country, can we still work together?
Yes, absolutely, many of our clients are abroad. We just conect via email, phone and video chat as needed. If you are in the area of Munich, then it would be great to meet.
Have you done any work in our industry?
Most probably, however the specific industry does not matter as we adapt our skills, research and process around the client’s needs and industry until the problem has been solved.
How do you accept payment?
For most projects, we request a 50% down payment to schedule in work. We accept payments via bank transfer or PayPal. The exact details and terms will be provided in my proposal. The final 50% will be paid on completion of the project, prior to releasing the final artwork.
When can we start?
We only take on a few projects at a time to ensure that each client gets their deserved attention. Please send us an email to check our availability.
Contact Carolin Schütt from CHAMEO DESIGN